Clik here to view.
FI Spotlight: Arvest Bank
In our latest FI Spotlight we got the opportunity to speak with Jason Kincy, Marketing Director at Arvest Bank. In our Q&A below, Jason talks to us about the J.D. Power and Associates 2012 Retail...
View ArticleClik here to view.
Satisfaction With Social Media Interaction
Guest post by Karen Licker, Social Banker & Content Contributor (Independent) at J.D. Power and Associates Social media, a non-traditional method of customer interaction is clearly becoming...
View ArticleSmall Business: Perception vs. Reality
In the most recent election cycle, like most others before it, the one sector of the economy that got the most attention was small business. This is the future, we were told by every candidate—the...
View ArticleSmall Business: Respect and Dedication
In a recent blog on Banking.com, we explored how small businesses don’t always get the respect they deserve from the banking world. There’s no question that this sector of the economy is always vital,...
View ArticleBig Banks Make Big Gains in Customer Satisfaction
*Guest post by Karen Licker, Financial Services Social Media & Marketing (Independent) at J.D. Power and Associates Overall customer satisfaction with retail banks improved significantly from 2012,...
View ArticleClik here to view.
FI Highlight: Arvest Bank
In our latest FI Spotlight we got the opportunity to speak with Jason Kincy, Marketing Director at Arvest Bank. In our Q&A below, Jason talks to us about the J.D. Power and Associates 2012 Retail...
View ArticleClik here to view.
Satisfaction With Social Media Interaction
Guest post by Karen Licker, Social Banker & Content Contributor (Independent) at J.D. Power and Associates Social media, a non-traditional method of customer interaction is clearly becoming...
View ArticleSmall Business: Perception vs. Reality
In the most recent election cycle, like most others before it, the one sector of the economy that got the most attention was small business. This is the future, we were told by every candidate—the...
View ArticleSmall Business: Respect and Dedication
In a recent blog on Banking.com, we explored how small businesses don’t always get the respect they deserve from the banking world. There’s no question that this sector of the economy is always vital,...
View ArticleBig Banks Make Big Gains in Customer Satisfaction
*Guest post by Karen Licker, Financial Services Social Media & Marketing (Independent) at J.D. Power and Associates Overall customer satisfaction with retail banks improved significantly from 2012,...
View Article
